Privacy Policy

FindWeekend | Effective Date: June 19, 2026

At FindWeekend (“we,” “us,” or “our”), we are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://findweekend.com (the “Site”), purchase our jewelry products, or otherwise interact with us. We operate primarily in the United States and serve customers across North America and Europe.

We understand that purchasing fine jewelry is a personal and often significant investment. Whether you are browsing our collection of rings, necklaces, bracelets, or earrings, or completing a high-value transaction, we treat your data with the utmost confidentiality and care. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

1. Information We Collect

We collect various types of information from and about users of our Site, depending on how you interact with us. The categories of personal information we may collect include:

1.1 Personal Identification Information

When you create an account, place an order, subscribe to our newsletter, or contact our customer service team, we may collect personal identifiers such as your full name, email address, postal address, telephone number, and billing information. For jewelry purchases, we may also collect sizing information (such as ring sizes) to ensure proper fit and customization.

1.2 Payment and Transaction Data

To process your purchases of jewelry items, we collect payment information. Please note that while we facilitate transactions, full credit card numbers and sensitive payment credentials are processed securely through our PCI-DSS compliant payment processors (such as Stripe, PayPal, or other authorized gateways). We may retain transaction records, purchase history, order details, and shipping confirmations to maintain accurate business records and provide customer support.

1.3 Automatically Collected Information

As you navigate through and interact with our Site, we may use automatic data collection technologies such as cookies, web beacons, and similar tracking tools to collect certain information about your equipment, browsing actions, and patterns. This includes your IP address, browser type and version, operating system, referring URLs, device identifiers, pages viewed, time spent on pages, and other usage statistics. This information helps us optimize your shopping experience and improve our jewelry collections and Site functionality.

1.4 Communications and Correspondence

If you contact us via email at support@findweekend.com, by phone at +1 6179843566, or through our contact forms, we may retain the content of your messages, correspondence history, and any information you choose to provide. This enables us to address your inquiries regarding product details, order status, returns, or jewelry care instructions effectively.

2. How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, for various business and commercial purposes, including but not limited to:

• Processing and Fulfilling Orders: To process your jewelry purchases, manage payments, arrange shipping and delivery, provide order confirmations, and handle returns or exchanges. Given the value of jewelry items, we utilize this information to ensure secure, insured shipping and accurate delivery to your specified address.
• Account Management: To create and manage your user account, maintain your wishlist, store your preferences, and provide a personalized shopping experience.
• Customer Support: To respond to your inquiries, provide technical support, address complaints, and offer guidance on product selection, sizing, or jewelry maintenance. Our customer service team is available Monday through Friday, 8:00 AM to 5:00 PM EST.
• Marketing and Promotions: To send you promotional materials, newsletters, special offers, and information about new jewelry collections or exclusive events that may interest you. You may opt out of marketing communications at any time.
• Site Improvement and Analytics: To analyze trends, administer the Site, track user movements around the Site, gather demographic information about our user base as a whole, and improve our Site design and product offerings.
• Security and Fraud Prevention: To protect our Site, business, and users from fraudulent transactions, unauthorized access, and other security risks. Given the high-value nature of jewelry, we implement rigorous verification measures.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, governmental requests, and industry standards, including tax obligations, consumer protection laws, and anti-money laundering regulations.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to third parties for their own marketing purposes. However, we may share your information with trusted third parties under the following circumstances:

3.1 Service Providers and Business Partners

We may share your information with third-party vendors, service providers, contractors, and agents who perform services on our behalf. These may include payment processors, shipping and logistics companies (for insured jewelry delivery), email marketing platforms, web hosting providers, analytics providers, and customer relationship management tools. These parties are contractually obligated to use your personal information only as necessary to provide services to us and to maintain appropriate security measures.

3.2 Legal Requirements and Protection

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and to allow us to pursue available remedies or limit the damages that we may sustain.

3.3 Business Transfers

If FindWeekend is involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

4. Data Security

We implement and maintain reasonable administrative, physical, and technical security safeguards designed to protect your personal information from unauthorized access, use, alteration, and destruction. Given the luxury nature of our jewelry products and the sensitive financial data involved in high-value transactions, we employ industry-standard security measures, including Secure Socket Layer (SSL) encryption for data transmission, secure server environments, and restricted access controls for our internal systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to take precautions to protect your personal information when you are online, such as choosing strong passwords and keeping them confidential.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and also allows us to improve our Site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

We use the following types of cookies:

• Strictly Necessary Cookies: These are essential for the operation of our Site, enabling you to log into secure areas, use a shopping cart, and complete checkout processes for your jewelry purchases.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us improve the way our Site works, for example, by ensuring that users can easily find the jewelry collections they are searching for.
• Functionality Cookies: These are used to recognize you when you return to our Site. This enables us to personalize our content for you, greet you by name, and remember your preferences (such as your choice of language or region).
• Targeting Cookies: These record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and the advertising displayed on it more relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

6. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR) for European customers.

6.1 Access and Correction

You have the right to access the personal information we hold about you and to request that we correct, update, or delete inaccurate information. You may review and change your personal information by logging into your account on our Site or by contacting us directly.

6.2 Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails, newsletters, or marketing communications from us, you may opt out by following the unsubscribe instructions included in each email, or by contacting us at support@findweekend.com. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your orders or account.

6.3 Do Not Track Signals

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. As such, we currently do not respond to such “do-not-track” signals.

6.4 California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the CCPA and CPRA. These include the right to know what personal information is being collected about you, the right to know whether your personal information is sold or disclosed and to whom, the right to say no to the sale of personal information, the right to access your personal information, and the right to equal service and price, even if you exercise your privacy rights. To exercise these rights, please contact us using the information provided below.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

For jewelry purchases, we typically retain transaction records and related personal information for a period of seven (7) years to comply with tax and accounting obligations, to handle potential warranty claims, and to address any future customer service inquiries regarding your purchase.

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately at support@findweekend.com.

9. International Data Transfers

We are based in the United States and process information on servers located in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our Site or services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

For our European customers, we ensure that appropriate safeguards are in place for international data transfers, including the use of Standard Contractual Clauses approved by the European Commission, to ensure that your personal information receives an adequate level of protection.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit. This is particularly important when making jewelry purchases through third-party marketplaces or platforms that may link to our official Site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes we make to our Privacy Policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after we make changes is deemed to be acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you would like to exercise any of your privacy rights, please contact us using the information below. We are committed to resolving any complaints about our collection or use of your personal information.